Firstly - with a 90 cm dish you should be able to receive well. You did not give any information about your dish? 90 cm is not sufficient information. You may see another 3dB with the POTY or a helix but I don't think that is your problem. I think your problem is either you do not actually have 1.5W at the feed or the dish is miss-pointed. If 10 GHz works well we can rule out miss-pointing. In that case the only thing it can be is the transmitter is not working.
Apart from the dish information
How do you measure the 1.5W?
How did you verify it is on the correct frequency?
Is there any cable between the transverter and the dish? If so exactly (YES, EXACTLY) what is the cable?
The reason I ask about the cable is sometimes they can be very lossy, or have bad connectors. IF there are SMA connectors and it is a WiFi cable the SMAs are often reverse polarised and won't work with regular SMAs. This catches many people out.
Mike